Effective Date: October 3, 2025

At MySrGuide ("we," "our," or "us"), we value your privacy on mobile platforms. This Mobile Privacy Policy explains how information may be collected, used, and secured when you access our website on mobile devices, sign up for updates, or interact with SMS and notification services. Our practices align with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1. Mobile Information We Collect

When using MySrGuide on a mobile device, we may collect:

  • Your mobile number (only if you opt in to SMS updates)
  • Device details such as type, operating system, and identifiers
  • IP address and approximate location if enabled on your device
  • Network or carrier details
  • Preferences for SMS or push notifications, including consent records
  • Technical browsing activity within our mobile-friendly site

This data is gathered only when voluntarily provided or automatically through standard mobile browsing activity.

2. How We Use Mobile Information

Your information may be used for purposes such as:

  • Delivering articles, guides, and updates on senior savings and wellness
  • Sending SMS alerts or push notifications you have agreed to receive
  • Improving the usability and speed of our mobile site
  • Maintaining compliance and accurate consent records
  • Protecting against fraud, abuse, or unauthorized access

We do not track activity across unrelated third-party apps or services.

3. Message Frequency and Charges

If you opt in to SMS updates from MySrGuide, you understand and agree that:

  • You may receive no more than five (5) text messages per month
  • Message and data rates may apply depending on your carrier
  • Delivery may vary by network or mobile service provider
  • MySrGuide is not responsible for delayed or undelivered messages

4. Opt-In and Consent

We require your express written consent before sending SMS or push notifications. Consent is:

  • Freely given and never pre-selected
  • Presented with a clear explanation of purpose and frequency
  • Documented with timestamp and technical details for compliance

Consent is collected through website forms or confirmed via opt-in reply.

5. Opt-Out and Support

You may unsubscribe from mobile communications at any time by:

  • Replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any SMS message
  • Receiving a one-time confirmation of your opt-out

For support, reply HELP to any SMS or contact us at support@mysrguide.com.

6. No Sale or Sharing of Mobile Data

MySrGuide does not sell, rent, or trade your mobile number, consent details, or SMS interaction history. Any mobile data is used exclusively for communications you have agreed to receive.

7. Data Retention and Security

We retain mobile-related data only as long as necessary to:

  • Deliver the updates or communications you subscribed to
  • Maintain compliance and security documentation
  • Resolve technical or service-related issues

Reasonable safeguards such as encryption, secure servers, and restricted access are in place to protect your information.

8. Children’s Privacy

MySrGuide does not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted immediately.

9. Policy Updates

This Mobile Privacy Policy may be updated as needed. Updates will include:

  • A revised “Effective Date” at the top of this page
  • Notification to subscribers via SMS or email if significant changes occur

By continuing to use our mobile services, you accept the revised policy.

10. Contact Us

If you have questions about this Mobile Privacy Policy, you may reach us at:

MySrGuide
Email: support@mysrguide.com

(c) MySrGuide.com - All Rights Reserved.